PRIVACY POLICY

Version: 1.0

Last Updated: 19th May, 2026

This Privacy Policy explains how Barabar Labs ("we," "us," or "our") collects, uses, shares, and protects your personal data when you use the Barabar App ("App"). It is issued in compliance with the Digital Personal Data Protection Act, 2023 ("DPDP Act"), the Information Technology Act, 2000, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011. By creating an account and accepting our Terms of Service, you consent to the practices described in this policy. If you do not agree, please do not use the App.

1. Information We Collect

To provide our services and prevent fraud, we collect the following personal data, which may include Sensitive Personal Data or Information (SPDI) as defined under IT Rules 2011:

2. How We Use Your Data

We process your personal data only for the following specified purposes:

We will not use your personal data for any purpose beyond those listed above without providing you with prior notice and, where required by the DPDP Act, obtaining your explicit, specific consent.

3. Data Sharing & Monetisation

We do not sell your personal contact information (name or phone number) to third parties. We may share data in the following circumstances:

4. Cross-Border Data Transfers

The App's infrastructure is hosted on Amazon Web Services (AWS), which operates data centres in India and internationally, including in the United States. As a result, your personal data may be transferred to, stored in, or processed in countries outside India. We take appropriate contractual and technical safeguards to protect your data in such transfers and require our cloud service providers to maintain data protection standards consistent with applicable Indian law. By using the App, you consent to this transfer as described herein.

5. Data Security & Retention

Security: We use AES-256 encryption for sensitive personal data at rest, HTTPS for all data in transit, and cryptographic blind-index hashing for searchable fields such as phone numbers. Access to production systems is restricted to authorised personnel only. No method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Retention Periods:

6. Data Breach Notification

In the event of a personal data breach that is likely to result in harm to you, we will notify the Data Protection Board of India and affected users as required under the DPDP Act, 2023. Our breach notification will include: the nature of the data affected, the likely consequences of the breach, the measures we have taken or propose to take to address it, and any steps you should take to protect yourself. We will make every effort to notify you without undue delay.

7. Cookies and Tracking

The Barabar mobile App does not use browser cookies. Our website (barabar.co.in) may use cookies and similar tracking technologies to measure usage and improve the experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent without affecting your ability to use the App.

8. Children's Privacy

The App is not intended for anyone under the age of 18. We enforce this through mandatory date-of-birth verification at registration; any registration attempt by a person under 18 is rejected. We do not knowingly collect personal data from children. In accordance with Section 9 of the DPDP Act, 2023, we do not conduct behavioural tracking or targeted advertising directed at minors.

If you are a parent or guardian and believe your child has provided us with personal data, please contact our Grievance Officer at grievance@barabar.co.in and we will delete the data promptly.

9. Your Rights Under the DPDP Act, 2023

As a Data Principal under the DPDP Act, 2023, you have the following rights. To exercise any of these rights, contact our Grievance Officer at grievance@barabar.co.in. We will acknowledge your request within 24 hours and resolve it within 15 days.

10. Grievance Officer

In accordance with the Information Technology Act, 2000 and the DPDP Act, 2023, the contact details of our Grievance Officer are:

Name: Snehal Mishra
Email: grievance@barabar.co.in
Address: Second Floor, C1-27, Ardee City, Sector 52, Gurugram, Haryana – 122003

We will acknowledge all complaints within 24 hours of receipt and resolve them within 15 days. If your complaint is not resolved satisfactorily within this period, you may escalate to the Data Protection Board of India as described in Section 11.

11. Data Protection Board of India

If you are not satisfied with our response to your grievance, you have the right to approach the Data Protection Board of India ("DPBI") under Section 13 of the DPDP Act, 2023. The DPBI is the statutory authority empowered to adjudicate complaints under the Act. Information on filing a complaint will be available on the Ministry of Electronics and Information Technology (MeitY) website once the Board is fully constituted.